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Masters of Experience Madrid 2025
Únase a otros expertos y líderes de EUC para una jornada de sesiones plenarias, testimonios de clientes y casos de uso de Nexthink.
Durante este evento en español, tendrá la oportunidad de:
- Descubrir los nuevos usos de DEX (Digital Employee Experience)
- Obtener información sobre las tendencias actuales y las mejores prácticas de los clientes de Nexthink, quienes compartirán cómo han obtenido resultados y un ROI cuantificable para sus organizaciones
- Conocer en primicia las próximas innovaciones y mejoras de nuestros productos para impulsar la evolución del panorama informático
- Aprovechar la oportunidad para intercambiar ideas con otros líderes de TI y EUC durante un cóctel-almuerzo
Las plazas son limitadas, confirme su asistencia hoy mismo. ¡Estamos deseando recibirle en Madrid!
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Masters of Experience Paris 2025
Rejoignez vos pairs et autres leaders EUC pour une demi-journée de sessions plénières, de témoignages clients et de cas d’utilisation de Nexthink.
Pendant cet événement francophone, vous aurez l’opportunité de :
- Découvrir les nouveaux usages DEX (Digital Employee Experience)
- Obtenir des informations sur les tendances actuelles et les meilleures pratiques des clients Nexthink, qui partageront comment ils ont obtenu des résultats et un ROI quantifiables pour leurs organisations.
- Découvrir en avant-première les innovations et améliorations de produits à venir pour soutenir l’évolution du paysage informatique.
- Profitez de l’occasion pour échanger avec d’autres leaders IT et EUC lors d’un cocktail déjeunatoire.
Les places sont limitées, alors confirmez votre venue dès aujourd’hui ! Nous avons hâte de vous accueillir à Paris.
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On Demand Webinar
The economic impacts of integrated UC and CC solutions
As businesses strive to improve customer satisfaction (CSAT) and employee satisfaction (ESAT), they often overlook the power unified communication (UC) and contact center (CC) platforms have on customer and employee experience.
When businesses do finally recognize room for improvement in their UC and CC programs, many teams look for solutions that can support hybrid workplaces, scalability, and employees’ abilities to address customer needs quickly. According to a commissioned study conducted by Forrester Consulting on behalf of RingCentral, by evolving UC and CC technology, the composite organization achieved a 211% ROI, $12 million-dollar NPV [over three years], and more.
In this insightful chat with RingCentral product marketing leader Andy Watson and guest speaker Forrester consultant Chengcheng Dong, we’ll explore the economic and customer experience impact of investing in a complete communications platform that supports both internal and external communications while examining:
- How the value of UC and CC extends beyond contact centers
- How new technology improves way of doing business
- How combined UC and CC solutions create a positive domino effect in the workplace
Featured Speakers:
Chengcheng Dong
Consultant Forrester
Andy Watson
Senior Product Marketing Manager RingCentral
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Automating Crucial Remediations at ABN AMRO
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