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Swimlane Unveils AI SOC Tailored to Serve MSSP Customers, Not Compete For Them

AI SOC

Security automation innovator Swimlane announced the release of Swimlane AI SOC for managed security service providers today. The launch of Swimlane AI SOC delivers advanced agentic automation built specifically to empower partners. Rather than competing for end customers, this solution lets service providers scale profitability seamlessly.

Many vendors now sell services directly to enterprise clients, creating unexpected friction. In contrast, Swimlane AI SOC protects the provider’s core operational model. Managed security service providers keep full ownership over client relationships, security data, and service delivery. Built on the Swimlane Turbine platform, Swimlane AI SOC automates alert triage to maximize analyst capacity.

“AI is disrupting the managed services market, and the providers who work with the wrong partner might enable their competitor,” said Cody Cornell, co-founder and CEO of Swimlane. “The ones who survive this shift are the ones who cost-effectively adopt AI and automation to provide best-in-class outcomes for customers. We built Swimlane AI SOC for MSSPs to make that shift possible, giving them the foundation to scale a differentiated, high-margin security service that stays entirely their own.”

Advanced Features for Multi-Tenant SOC Operations

Swimlane AI SOC introduces an enterprise-grade command center for distributed environments. This platform replaces costly professional service builds with a standardized operating model.

Key features of Swimlane AI SOC include:

  • Cross-Tenant Threat Intelligence: Aggregates threat indicators across connected tenants to accelerate context sharing.
  • Agentic AI Triage and Investigation: Normalizes alerts and maps threats directly to the MITRE ATT&CK framework.
  • Central Command Center: Combines open and critical cases into one real-time operational workbench.
  • Command Sync Layer: Streamlined customer onboarding with no custom software builds.
  • MSSP Portfolio Analytics: Out-of-the-box dashboards to measure analyst productivity and portfolio health.

Swimlane AI SOC also integrates seamlessly with existing ITSM tools such as ServiceNow and Jira. Therefore, analysts run incidents in known existing workflows. Native tenant isolation and strict role-based controls mean sensitive client data is always protected. This all-in-one platform provides managed security service providers with complete control for their business and growth. 

For related updates on digital trust and cybersecurity, explore our SOC News.

News Source: Businesswire.com