The ePLDT Group CSG partnership is advancing enterprise transformation and customer-centric innovation. The collaboration strengthens digital capabilities and improves service delivery for businesses.
ePLDT Group, the ICT arm of PLDT, has selected CSG to support its next growth phase. As a result, the ePLDT Group CSG partnership enhances its digital backbone and enterprise services. Moreover, VITRO Inc., its data center subsidiary, continues to improve service efficiency. Through this initiative, enterprise customers gain faster service activation and simplified billing processes. In addition, businesses benefit from more customized technology solutions and improved user experiences.
“As we continue to advance our digital transformation capabilities, our focus is to deliver tangible value for our customers by simplifying engagements and enabling faster outcomes,” said Victor S. Genuino, President and CEO of ePLDT & VITRO Inc. “With its deep domain expertise and longstanding relationship with PLDT, CSG plays an important role in helping us deliver more responsive, efficient, and customer-centric experiences for Philippine enterprises.”
With CSG Quote & Order and CSG Encompass, the ePLDT Group CSG partnership expands its enterprise service capabilities. Furthermore, the company simplifies complex business requirement and strengthens its digital ecosystem. These upgrades support services across multi-cloud, data and AI, managed services, cybersecurity, and data centers. Consequently, enterprises can reduce operational complexity and improve decision-making speed.
Enhancing Enterprise Agility and Digital Growth
The partnership also helps organizations access ICT services more easily. Therefore, businesses can procure and deploy solutions with greater efficiency and clarity.
“In our digital economy, demand for data center, cloud, and cybersecurity services has skyrocketed,” said Ian Watterson, Senior Vice President, Go-to-Market, CSG. “As a trusted digital transformation enabler, ePLDT Group serves as the backbone to many of the most important modernization initiatives in Asia-Pacific. We are humbled to build on CSG and PLDT’s 20+ year relationship as we help ePLDT scale its business and power the next wave of enterprise transformation in the region.”
Overall, the ePLDT Group CSG partnership accelerates enterprise innovation and strengthens digital transformation across the Asia-Pacific region.
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Source: Businesswire
