GTT Communications Inc. today expanded RESTful API access across its flagship platform, GTT Envision. Consequently, multinational enterprises and channel partners can now automate critical networking workflows with remarkable speed. Furthermore, this update simplifies global service assurance and connectivity procurement across international markets.
GTT Envision provides managed networking, cloud security, voice, and professional services under one global Tier 1 backbone. Additionally, these new RESTful APIs build directly upon GTT’s established digital infrastructure capabilities. Therefore, businesses can integrate advanced automation without replacing their primary operating systems.
Specifically, the company launched new service assurance ticketing capabilities across all product lines. Meanwhile, two specialized quoting APIs target high-volume connectivity services for wholesale buyers and partners. These options include high-speed broadband, 5G Fixed Wireless Access, and Dedicated Internet Access (DIA).
Accelerating Enterprise Automation and Market Growth
Industry leaders require fast, scalable tools to manage dynamic global infrastructure requirements. Tom Major, Senior Vice President of Product Management at GTT, highlighted the primary motivation behind this product launch.
“Enterprises, wholesale providers and TSDs need automation and management tools that help run their infrastructure operations at accelerated speeds to be able to quickly adapt to changing needs and business drivers,” said Tom Major, Senior Vice President Product Management, GTT. “The enhanced GTT Envision APIs provide enterprise customers simplified global incident and service request management, while wholesale providers and TSDs receive real-time access to our AI-enhanced quoting tool. The solution offers address validation across 11 million serviceable business addresses and last mile access options from more than 3,000 connectivity partners.”
Market research firm Gartner recently noted significant automation gaps within modern IT management. Gartner reports that over 60% of enterprise networking activities still occur manually today. Consequently, limited network automation causes avoidable provisioning delays and increases operational risk.
GTT leverages over two decades of global network management experience across six continents. Thus, the company designed these RESTful APIs to simplify multi-vendor network management seamlessly.
Highlights of the Expanded API Portfolio
The new Service Assurance Ticketing API makes incident resolution easier for corporate IT teams. Users can create, read, update, and track support tickets in the existing software.
In addition, the system provides full ticket visibility, built-in governance, and instant alerts through webhooks. This feature is available for all managed services, including cybersecurity, cloud architecture, and professional consulting.
The new TSD and Wholesale Quoting APIs also simplify the procurement of connectivity for external partners. Partners can generate quotes immediately and in continuous sync with GTT Envision.
The system taps into GTT EnvisionDX’s GenAI-powered address validation for accuracy in pricing. The tool checks 11 million business addresses and connects to more than 3,000 last-mile connectivity partners.
The quoting tool supports broadband, 5G Fixed Wireless Access and DIA for Technology Services Distributors (TSDs). Meanwhile, wholesale partners can quote broadband, 5G Fixed Wireless Access, Ethernet and DIA circuits.
Software developers at the GTT Developers Hub have instant access to technical documentation, guides and setup resources. So engineering teams can deliver these automation features without undue friction.
Driving Enterprise Digital Transformation for the Long Haul
GTT Envision’s expansion is a response to growing demand for end-to-end digital network integration. Companies today need connectivity platforms that can quickly respond to changing business priorities.
Automated systems link directly to GTT Envision, also eliminating manual data entry errors. Thus, IT managers improve the overall operational efficiency of the enterprise sites and reduce resolution times.
Global wholesale buyers are also benefiting from immediate pricing visibility and fast service delivery. This means partners are able to close deal opportunities much faster while also keeping data accuracy high.
GTT Envision launch continues to position the company as an industry leader in managed security. The company continues to deliver innovative solutions that simplify global connectivity for today’s digital enterprises.
To explore how Security Operations Centers (SOC) play a crucial role in defending against modern cyber threats, read our latest SOC News.
News Source: Businesswire.com
